Bringing your garden to life

Wholesale catalogue for trade members

Telephone: 01403 740100 (Monday - Friday, 9:00 - 17:30 UK time)

Delivery and Returns

Delivery

Most of mainland UK:
order below £25: £16
order £25-£99.99: £8.95
order over £100: free

Scottish Highlands, Channel Islands, off-shore islands or in Northern Ireland: £45

Please allow 5-10 working days for delivery. All deliveries are made Monday-Friday.

At the moment we do not deliver outside UK via our website. Please contact us by email or telephone for a quote for dispatch to countries outside the UK.

If you wish to collect plants direct from the nursery, please make this clear and select this option during the checkout process. Please allow 5-10 working days for us to process your order. We will then contact you by email to let you know your order is ready for collection. We are open Monday - Saturday from 9am - 5.00pm. We will hold your plants for collection for you for up to 7 days. If you are unable to collect within the 7 days, please email or telephone us to confirm when you will collect.

Packaging

We take utmost care with your plants and use bespoke packaging especially made for dispatching plants.

Returns Policy

Incorrect Goods

If we sent you something you hadn't ordered and which was not a substitute item (see below), please contact us within 7 days informing us of the problem. You can return it within 28 working days unused in its original packaging and you will not be charged.

Damaged In Transit

If your purchase is damaged in transit, please contact us within 7 days informing us of the problem. You can return it within 28 days and either receive a replacement or a refund. Please make sure you give us your order number and return the item in its original packaging.

Damaged or Defective Goods

If you receive a plant that is in bad condition when you take it out of the box, contact us immediately. We will then ask you to send us a photograph so that there is no doubt as to it's condition on arrival with you, as opposed to what it looks like by the time you return it to us.

Bear in mind that plants look different depending on what time of year it is. Many shrubs or perennials are dormant in winter and look very bare or dead. It doesn't mean there's anything wrong with it, just that it's out of season and will perk up when the weather does.

Contact Us

Please either phone on 01403 740100 between 9am and 5pm, Monday to Friday or email sales@theplantco.co.uk .

Otherwise, write to:

The Plant Company
Coolham Road
West Chiltington
Pulborough
West Sussex
RH20 2LH